top of page

Privacy Policy

I am committed to protecting and respecting your privacy; your personal information will be kept safe and secure and will only be used for the purpose it was given to me. I adhere to current UK data protection legislation, the General Data Protection Regulation (the GDPR), tailored by the Data Protection Act 2018. I have outlined what personal information I may gather and why; how I store this information; the limits of processing and sharing your information and your data protection rights.

Personal Information

  • Your name, date of birth, gender – to identify you

  • Your email, address and mobile number – for counselling communications only

  • GP contact details – will be used only if I think there is a risk of serious harm to you or others, with your consent whenever possible, as part of my duty of care

  • Emergency contact - for medical emergencies

  • Client Assessment - personal information you disclose to me during our first session such as medications, previous counselling experience, mental health diagnoses to provide a basis for our counselling work

  • BACS details which are received and held in my bank account


Storage of Personal Information

  • Paper records of Client Assessments and Session Notes will be anonymised and stored in a locked drawer. Client Contracts will be stored separately in a locked drawer

  • Electronic data on my pc and phone will be password protected and only accessible by me. I will retain Assessment and Session Notes for 5 years after our last session and I will retain SMS and email data one month after our last session.


Processing / Sharing of Personal Information

  • I will not sell or use your personal information for unethical reasons. As part of professional practice, I have regular Supervision for anonymous case discussion to ensure I’m working safely. In exceptional circumstances I may need to share your personal information without your explicit consent, examples include:

    • If I think or feel that you or others may be at risk of serious harm, I may have to break confidentiality and contact your GP or the emergency services. I will always try to speak to you about this first, unless there are safeguarding issues that prevent this. 

    • If I become seriously ill, incapacitated or die my Therapeutic Executor, a fellow counsellor whom I have nominated, may need to contact you to inform you and advise you of your options

    • My legal requirement to disclose any information relating to acts of terrorism, drug trafficking or abuse of a vulnerable person


My Website

When someone visits my website, I use Google Analytics, a third party service, to collect standard internet log information and details of visitor behaviour patterns. This information is processed in a way that does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. You can read Google Analytics privacy policy here

Like most websites you visit I use cookies to help the site work more efficiently – find out more about cookies on


Your Data Protection Rights

You have the right to:

  • receive a copy of the information held about you

  • request your information be changed or updated

  • request that your information be deleted if you believe it is being kept for longer than necessary; I can decline this request whilst the information is needed for me to practice lawfully and competently


If you have a complaint about how I handle your personal data please do not hesitate to get in touch with me via email, I would welcome any suggestions for improving my data protection procedures. If you want to make a formal complaint about the way I have processed your personal information you can contact the ICO which is the statutory body that oversees data protection law in the UK. For more information go to

bottom of page